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The real ROI of guest communication: The link between higher ADR and five-star reviews
Reading Time: 5 minutesUK: For years, operators have evaluated AI by the hours it saves. A six-month analysis of HostBuddy properties suggests we have been watching the wrong number.
Airbnb expands into flexible workspaces through Oneder partnership
Reading Time: < 1 minuteUK: Airbnb has expanded its offering beyond accommodation by partnering with London flexible workspace provider Oneder to enable users to book day passes, private offices and meeting rooms through the platform.
Expedia CEO says AI is a growth opportunity despite agentic booking threat
Reading Time: 2 minutesUS: Expedia Group CEO Ariane Gorin has said artificial intelligence presents a growth opportunity rather than a threat to online travel agencies, despite the company acknowledging the rise of agentic AI as a competitive risk.