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US: Pet policy management platform PetScreening has launched an integration with guest messaging provider HostBuddy AI for short-term rental operators.
The integration embeds PetScreening’s pet and assistance animal screening process within HostBuddy AI’s guest communication platform.
When a pet or assistance animal request is identified, guests can automatically receive a screening link and follow-up messages. Operators can use the process to document pets against individual property policies, identify unauthorised animals and verify service and assistance animal requests against US federal guidelines.
Screening updates are delivered through HostBuddy AI’s Action Items feature and existing communication channels, including Slack, email, SMS and WhatsApp.
The companies said the integration would allow property managers to introduce more consistent animal policies without adding manual work or moving between separate systems.
PetScreening cited data indicating that pet-friendly properties generate 24 per cent more revenue per booking and three times as many bookings as listings that do not accept pets. The source and methodology behind the figures were not disclosed in the announcement.
PetScreening founder and CEO John Bradford said the partnership would help hosts become “truly pet-prepared”, while HostBuddy AI CEO Jay Ullrich said automated screening could help operators protect properties while pursuing demand for pet-friendly stays.
Highlights:
- PetScreening has launched an integration with HostBuddy AI which places its animal screening process within HostBuddy AI’s guest communication platform.
- The move means that guests can automatically get a screening link upon request when a pet or assistance animal request is identified.
- This means that STR operators can assess whether a pet or assistance animal request from a guest aligns with US federal guidelines.
- As pet-friendly travel sees a rise in demand from STR guests, the integration aims to allow property managers a more reliable way to embed animal policies into their operations without adding additional systems or manual work for staff.
