RESIDE partners with Virdee for touchless check-ins

US: RESIDE Worldwide, a proptech and alternative accommodations firm operating in 19,000+ cities and 60 countries, has announced it has partnered with Virdee, a SaaS provider serving the short-term rental, multi-family and commercial real estate industries, to implement its “touchless” check-in and check-out process.

RESIDE will initially deploy Virdee Concierge through the Virdee app and stand-alone kiosks in two of its managed buildings on the East and West Coast, including The Beekman Tower in New York City and The Oxford in Seattle, Washington.

  • Automated workflow provides safe access

By automating front-of-house workflows, Virdee aims to ensure its guests can safely access RESIDE’s properties at a time when human touch-points and personal interaction have become more challenging. The Virdee Concierge reduces average on-site check-in time to under 20 seconds while also offering ID verification, payment collection and remote support.

  • Contactless customer experience

The product is designed to provide RESIDE with the ability to elevate the guest experience while simultaneously increasing margins and boosting profitability for the owners of the properties through “tech-first” interactions.

Lee Curtis, CCHP, founder and CEO of RESIDE Worldwide, said: “We are extremely excited to partner with Virdee on this timely initiative which doubles down on RESIDE’s continuing commitment to duty of care, augmenting our recently announced RESIDE Right cleaning protocols to offer clients and guests increased peace of mind when staying with us. We think this API integration is a natural and meaningful adjunct to our 3SIXTY tech platform as we continue to identify and seamlessly incorporate customer-centric solutions into our world-class technology stack.”

Virdee co-founder Branigan Mulcahy said: “Virdee was established with a focus on elevating the guest journey. By integrating leading smart-lock manufacturers, payment processors and property management systems into our end-to-end concierge solution, we are able to deliver a contactless experience like none other.

“We are thrilled to team up with an industry leader like RESIDE across multiple markets to help provide a frictionless check-in experience to its guests,” added Mulcahy.

Virdee co-founder Nadav Cornberg said: “Virdee is excited to partner with a leader in alternative accommodations, bringing innovate and scalable technology to managers of all size from 100 to 100,000 properties. Having RESIDE implement our solution will ensure a seamless check-in experience for their guests and increased operational efficiency for their properties.”