15 September: Humanity v technology: how will tech adoption accelerate the professionalisation of the industry?

Hosted by Paul Stevens, editor, IHM

Topics discussed:

How to establish a guest relationship and not lose the personal touch
The importance of picking the right property management system
How technology is tied in with providing a consistent guest experience
The impact Airbnb’s IPO will have on property managers
How attitudes have changed towards technology within the short-term rental space since the start of the pandemic
Predictions for the future – will Covid-19 present more challenges or opportunities for tech enhancement

Contributors:

WEBINAR