26 April [4pm BST]: What does brand loyalty mean in the short-term rental space?

Contributors:

You will learn:

  • How brand loyalty has developed as a result of the pandemic
  • How hospitality brands are adapting or may have to adapt their offering to satisfy their membership / subscriber / user base
  • What brands can do to broaden their appeal to more demographics
  • The future possibilities of loyalty schemes
  • The existing or emerging business models that can succeed in driving customer loyalty
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