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Cancellations at Cottages.com and Hoseasons provoke customer anger
Reading Time: 2 minutesUK: Multiple bookings made through Hoseasons and Cottages.com have been cancelled last minute, provoking anger from affected guests. The sites noted that a system overload led to a lack of booking confirmations and the resulting string of double bookings and cancellations. The most notable guest affected by these was former children’s poetry laureate Michael Rosen, […]