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Vrbo CEO Jeff Hurst expands COVID-19 refund policy

Hurst

Reading Time: 2 minutesUS: In a letter sent to Vrbo users, CEO Jeff Hurst has unveiled the first update to the company’s COVID-19 cancellation policy. The group has previously been alerting users that the situation was not severe enough to mandate full refunds. Vrbo now offers two options for a return of funds due to the virus. The […]

Airbnb creates specific coronavirus cancellation policy

coronavirus

Reading Time: 2 minutesWorldwide: With the coronavirus spreading to over 70 countries, Airbnb has introduced specific policies for how and when to cancel bookings. This is in response to the number of cancellations being made worldwide as a result of disease-related concerns. Airbnb usually has six individual categories pertaining to the strictness of cancellation, ranging from flexible to […]