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Awaze launches app within ChatGPT to help travellers search and book
Reading Time: 2 minutesUK: Holiday rental group Awaze has launched an app within ChatGPT to make it easier for travellers to search and book UK breaks.
Cancellations at Cottages.com and Hoseasons provoke customer anger
Reading Time: 2 minutesUK: Multiple bookings made through Hoseasons and Cottages.com have been cancelled last minute, provoking anger from affected guests. The sites noted that a system overload led to a lack of booking confirmations and the resulting string of double bookings and cancellations. The most notable guest affected by these was former children’s poetry laureate Michael Rosen, […]
150 jobs at risk as Awaze streamlines brand operations
Reading Time: 3 minutesUK: Vacation rental and holiday resorts company, Awaze, has announced it is planning to relocate its UK headquarters to Manchester, with the move putting an estimated 150 jobs at risk across its Hoseasons and Cottages.com brands. The company, which also owns brands such as Landal GreenParks, James Villa Holidays and Novasol, plans to close its […]
Vacation Rentals backs down on no-refund policy after CMA probe
Reading Time: 3 minutesUK: Vacation rental site Vacation Rentals, which owns holiday lettings firms such as Hoseasons and Cottages.com, has reversed its decision not to offer refunds to all customers whose trips had been cancelled to the coronavirus outbreak, following an independent probe by industry watchdog The Competition and Markets Authority [CMA]. The CMA confirmed that Vacation Rentals […]