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Tag: guest experience

STRz Podcast 61: Jayne McCaw, Jayne’s Luxury Rentals

Reading Time: < 1 minuteShort Term Rentalz · STRz Podcast: Episode 61 Jayne McCaw In episode 61 of the Short-Term Rentalz Podcast, we spoke with Jayne McCaw, founder of Jayne’s Luxury Rentals to discuss her approach to embedding luxury in the short-term rental space. Jayne discusses how to navigate hyper-personalisation in the luxury STR space and her approach to […]

STRz Podcast 60: Veronica Rivas, Homes and Villas by Marriott Bonvoy

Reading Time: < 1 minuteShort Term Rentalz · STRZ Podcast 60: Veronica Rivas, Homes and Villas by Marriott Bonvoy In episode 60 of the ShortTermRentalz podcast, we sat down with Veronica Rivas, Senior Director Global Business Development at Homes & Villas by Marriott Bonvoy, to explore what short-term rental operators can learn from the hotel playbook when it comes to […]

Airbnb unveils Services and relaunches Experiences

Reading Time: < 1 minuteUS: Airbnb has expanded beyond accommodation with the launch of Airbnb Services and a full relaunch of its Experiences platform in over 600 cities worldwide. The move signals the platform’s growing ambitions in the travel, hospitality and lifestyle space. The newly introduced Airbnb Services product allows guests to book on-demand services at their accommodation or […]

Tuesday 6th May [4pm BST] – From Friction to Flow: Elevating the Guest Journey with Smart Solutions

Reading Time: < 1 minutehttps://youtu.be/jrlSg9Eb6dYHosted by STRz Editor Priya Khaira Sponsored by Track Fragmented guest experiences create unnecessary friction and lost revenue. In this session, we’ll explore how technology-driven integrations can optimize operations, automate communications, and personalize guest interactions in meaningful ways without sacrificing the personal touch that sets your brand apart. Learn practical strategies to maintain authentic hospitality with tools that […]

Tuesday 11 February [4pm GMT] – Leveraging TV technology to upsell services and promote your brand [In partnership with LG Electronics]

Reading Time: < 1 minuteHosted by IHM Editor-in-chief George Sell In partnership with LG Electronics We discovered: How LG is expanding into the STR industry How the Pro:Centric Stay™ TV management platform simplifies property management and enhances the guest experience Ideas to use guest messaging tools to save time and relay important information Opportunities to drive direct bookings and […]