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US: AI-powered property management system Boom has raised $12.7 million in a funding round led by Avenue Growth Partners, with participation from former Hilton International CEO Ian Carter, Goldman Properties CEO Scott Srebnick, and Siemplify co-founder Garry Fatakhov.
The new investment will support Boom’s expansion into additional international markets, recruitment across engineering and data science, and further development of its agentic AI technology, which enables hospitality and operational tasks to run autonomously.
Founded in Miami, Boom describes itself as the world’s first AI-powered property management system (AiPMS) designed to automate operations for short-term rental and hospitality businesses. The company said its platform now supports hospitality operators in 20 countries across five continents, reporting an NPS of 86, more than double the SaaS industry average.
Boom’s technology automates guest messaging, task management, reviews and financial processes, allowing property managers to reduce manual workload while improving response times and visibility. According to the company, its AI now handles up to 80 per cent of guest messages and inquiries, freeing teams to focus on growth and owner relationships.
Shahar Goldboim, CEO and founder of Boom, said: “Our mission is to take the heavy lifting out of property management so operators can deliver better guest experiences and build stronger businesses. This funding allows us to keep earning that trust while scaling our agentic AI capabilities.”
Brian Goldsmith, co-founder and partner at Avenue Growth Partners, added: “Boom is creating a genuinely new category with its AI-first approach to hospitality operations. The team has already proven the value of their platform and shown the scalability of their model across global markets.”
Highlights
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Boom raises $12.7m in a round led by Avenue Growth Partners
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High-profile backers include former Hilton International CEO Ian Carter
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Funds will support global expansion and agentic AI development
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Platform active in 20 countries, automating 80% of guest communications
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Boom reports NPS of 86, highlighting strong customer satisfaction
