:
Hosted by STRz Editor Priya Khaira
Â
Sponsored by Track
Â
Fragmented guest experiences create unnecessary friction and lost revenue. In this session, we’ll explore how technology-driven integrations can optimize operations, automate communications, and personalize guest interactions in meaningful ways without sacrificing the personal touch that sets your brand apart.
Â
Learn practical strategies to maintain authentic hospitality with tools that enhance every stage of the guest journey, leading to higher satisfaction, increased re-bookings, and more efficient use of your team’s time and resources. Whether you’re refining your tech approach or starting fresh, this session will help you create smoother, more connected guest experiences.
Â
With thanks to:
Katie Lingle, Solutions Architect, Track
Koryn Okey, VP of Community & Engagement, Breezeway
Jody LaRocque, Regional Director of Guest Services, RealJoy Vacations
Tyann Marcink Hammond, Owner, Branson Family Retreats and Missouri Haus
