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CMA

Airbnb
Legislation News 

Airbnb declines refunds over extenuating circumstances policy

18th January 2021 Paul Stevens Airbnb, CMA, extenuating circumstances, refunds

Worldwide: Airbnb is reportedly refusing to refund travellers around the world who booked getaways after 14 March as government-enforced lockdowns and

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Sykes
Guest and property management News 

Sykes Holiday Cottages to issue scores of refunds after policy change

3rd July 2020 Paul Stevens Andrea Coscelli, CMA, Graham Donoghue, Sykes Holiday Cottages

UK: Holiday cottage rental agency Sykes Holiday Cottages is to issue thousands of customers refunds for cancelled bookings during the

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Vacation Rentals
Legislation News 

Vacation Rentals backs down on no-refund policy after CMA probe

10th June 202011th June 2020 Paul Stevens CMA, Cottages.com, Hoseasons, vacation rentals

UK: Vacation rental site Vacation Rentals, which owns holiday lettings firms such as Hoseasons and Cottages.com, has reversed its decision

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CMA
Legislation News 

CMA consumer watchdog threatens legal action over refund refusals

1st May 20201st May 2020 Paul Stevens Airbnb, CMA, Hoseasons, Sykes Holiday Cottages, TurnKey Vacation Rentals

UK: UK government department and consumer watchdog, The Competition and Markets Authority [ CMA ], has threatened legal action against

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