:
Airbnb to launch guest insurance and Covid relief programme
Reading Time: 2 minutesUS: Airbnb has announced the upcoming launch of its guest travel insurance product and Covid relief programme.
Airbnb declines refunds over extenuating circumstances policy
Reading Time: 2 minutesWorldwide: Airbnb is reportedly refusing to refund travellers around the world who booked getaways after 14 March as government-enforced lockdowns and tier restrictions do not fall within the company’s “extenuating circumstances” policy which it implemented in response to the Covid-19 pandemic. Travellers around the world claim to have been left short-changed after believing they would be […]
Airbnb extends refund window until 15 June
Reading Time: < 1 minuteWorldwide: Airbnb has again updated its extenuated circumstances policy by extending the window for when guests can request refunds for their cancelled stays. In another company update, CEO Brian Chesky announced that travellers who had booked stays and / or Airbnb Experiences on or before 14 March with a check-in date between then and 15 […]