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refund policy

TurnKey

Guest and property management News

Eloise Hanson 30th April 20201st May 2020 Class Action, Covid 19, lawsuit, refund policy, TurnKey, vacation rentals

TurnKey Vacation Rentals facing class action lawsuit

US: American property management firm TurnKey Vacation Rentals is facing a class action lawsuit due to its return policy in

policy

Paul Stevens 15th March 20201st May 2020 Airbnb, Brian Chesky, cancellations, refund policy

Airbnb extends full refund policy for bookings worldwide

Worldwide: In the face of mounting criticism, Airbnb has extended its full refund policy for bookings around the world that are

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WEBINAR

Customer lifetime value: how to increase revenue, shift orphan nights and pitch upsells

Tuesday 3 October - 4pm BST

Hosted by Paul Stevens

Expert panellists:

- Tyann Marcink Hammond, queen of guest experience, Touch Stay

- Isaac French, founder, Live Oak Lake

- Dale Smith, founder and director, Host & Stay

- Lauren Madewell, happy operations manager, Auntie Belham's Cabins