Agenda 2024

STRz SUMMIT – NOVEMBER 2024 – London

Schedule and Timings

A great opportunity to widen business contacts over a light breakfast.

With IHM CEO Piers Brown 

IHM CEO Piers Brown welcomed attendees to the 2023 ShortTermRentalz Summit.

Research overview with Sally Henry [Key Data Dashboard] 

Sally Henry, vice president of business development, EMEA, Key Data Dashboard, delved into the state of the global short-term rental marketplace and the major emerging trends based on the latest research.

Download the presentation here.

Investors and industry analysts placed the spotlight on the latest trends across the mergers and acquisitions [M&A] and investment landscape. What was hot and what was not, as well as their predictions for the year ahead.

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Senior leaders explored how to grow quality inventory, whilst maintaining the balance of supply and demand. What were the opportunities and challenges faced?

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A deep dive into the regulatory landscape, including the acceleration of professionalisation in the sector. Tips on how to move dialogue forward with regulators, and how the industry could combat negative public perceptions to continue innovating.

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Unlimited desire vs limited resources?

How should the travel and hospitality industries take meaningful action to become more sustainable, weighing up the benefits and costs to businesses to test their commitment to sustainability?

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With the rise of neobanks, fintech startups and digital currencies [e.g. cryptocurrency], a group of industry tech powerhouses discussed the latest innovations and product launches to make transacting easier. What were the potential risks and benefits within the digital trust and security landscape?

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Lunchtime networking break 

1:15: Keynote: 

 

Motion: Direct bookings are more expensive than booking with OTAs

Two proposers and two opposers battled it out. Where did you sit in the direct booking v OTA debate?

Moderator:

Proposers of the motion:

  • Janel Clark, head of learning and development, Heyward Group

Opposers of the motion:

Private equity and investment continues to surge into the outdoor lodging space (holiday lodges and parks, pop up accommodation, glamping sites, RVs), riding the staycation boom. With record premiums being achieved, would this continue or were there headwinds gathering? can the offering appeal to a broader demographic? what effect will the cost of living crisis have on demand and valuations? how are country hotels with large grounds developing to get a premium slice of the action? what’s next?

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The evolving landscape of innovation 

From the integration of AI, ML and ChatGPT to the evolution of the guest experience, how could property managers leverage the right technology for their businesses to stay ahead?
Three entrepreneurs had eight minutes each to convince you their latest tech innovation will be the game-changer the short-term rental industry needs the most.

Moderator:

  • Emma Cole, head of product and partner marketing, Touch Stay

Speakers:

Download the HomeToGo presentation here.

Download the ResiCentral presentation here.

Download the Faye presentation here

Beach Retreats

Ben Harper, CEO of Watergate Bay Hotel, Beach Retreats and Another Place, presented the opportunity for coastal aparthotels.

Download the Beach Retreats presentation here.

Is guest loyalty an attainable ambition for short-term rentals? What could the industry learn from more traditional lodging verticals [e.g. hotels] when it came to retaining guests and driving repeat business?

Moderator:

  • Eloise Hanson, editor – hospitality, International Hospitality Media

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With the trend towards experience over whole ownership, what were the long-term prospects of membership clubs, including home exchange platforms, fractional ownership, timeshare and destination clubs, and was public perception towards them shifting, who will be the future customer? how could short-term rentals benefit?

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There are several different mixed use accommodation models that can be applied to a building. These include hotel short-stay, extended stay / serviced apartments, build-to-rent and purpose built student accommodation. A deep dive into the opportunities and challenges faced between accommodation owners, investors and developers, management companies, master lessors, brands and agents to drive operational efficiencies and maximise yields. What’s right for your building?

Moderator:

  • George Sell, editor-in-chief, International Hospitality Media

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Industry CEOs did a deep dive on the convergence affecting the travel, hospitality and real estate segments – what does the future hold?

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Paul Stevens, editor – short-term rentals at International Hospitality Media, highlighted the key learnings from the day.

Connecting with attendees over a drink or two.