Breezeway launches ELEVATE summit to focus on operations

US: Property operations and service platform for hospitality professionals, Breezeway, has launched its inaugural property operations summit, ELEVATE, which will take place on 9-10 March.

Bringing together industry experts, leading managers, and the real housekeeping and maintenance professionals that provide property care services, ELEVATE will showcase the latest thinking around the future of property operations, and discuss findings from Breezeway’s property operations survey.

By addressing high-level leadership challenges such as elevating quality in vacation rental supply through adoption of technology, as well as the operational questions around the impact housekeepers have on your brand and the safety of your vacation rentals, Breezeway is organising this summit to highlight how the industry is focused on quality and elevating the industry in 2021 and beyond.

Jeremy Gall, founder and CEO of Breezeway, said: “The professionalisation of property operations is a key trend shaping the hospitality landscape in 2021. Our summit has been designed to create a dialogue with property operators and industry leaders and share best practices, trends in the market, and tactics to help property managers and owners professionalise their operations and, ultimately, elevate their brand.

“We’re excited to host the summit — the first of its kind for the industry, and the first of many to come,” he added.

Latest research by Breezeway reveals that 66 per cent of professional property managers plan to differentiate their business in 2021 by strengthening guest communication and client services.

This suggests growing awareness that guest touchpoints are not being fully optimised, pointing to the continued professionalisation of the industry.

Matt Landau, founder of VRMB and ELEVATE speaker, said: “Being a vacation rental professional means winning the respect of your team, your homeowners, and perhaps most importantly, your guests. This summit is about exploring the techniques and tools that allow you to achieve all three at the same time.”

Registration for the ELEVATE property operations summit is free and all short-term rental professionals are encouraged to join.