The Hostaway team [Credit: Hostaway]

Hostaway launches landmark ChatGPT AI tool

Canada: Hostaway claims to have become the first vacation rental property management software [PMS] to launch a ChatGPT-powered artificial intelligence [AI] tool within its platform. 

From today, all PMS and channel manager clients using Hostaway will have the option to use AI within the platform to optimise their listings and increase bookings.

As rising guest expectations increase the demands on short term and vacation rental operators, data-driven automation is becoming critical to achieving efficiencies while maintaining the highest standards required of professional managers and hosts.

Hostaway’s AI tool is designed to transform listings to be more inviting and engaging. It will also match the tone of voice and professional style to each operator’s brand and audience for brand consistency across listings.

The new technology is set up to not only save time but increase the visibility of listings in a way that some managers may struggle to achieve by themselves.

Last month, the Toronto-based company updated its Guest Portal, enabling property managers to upsell to guests before and during their stay, helping clients stay competitive, drive revenue and deliver best-in-class stays.

In 2022, Hostaway launched a website builder, fully-customisable rental agreements and centralised financial reporting, as well as integrations with nine booking channels, including Homes & Villas by Marriott International, Hopper and Amadeus. It now has more than 150 integration partners in total.

Saber Kordestanchi, co-founder and COO at Hostaway, said: “We are delighted to introduce this feature to our platform, easing the strain on our customers by giving them the tools they need to elevate their listing descriptions and increase bookings. We take pride in responding quickly to developments in technology and the wider travel industry.

“AI is going to transform the experience of property managers as well as guests and this is just the first of many enhancements we expect to make,” added Kordestanchi.

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