NoiseAware debuts automated guest comms with Futurestay

US: Smart noise monitoring firm NoiseAware has joined forces with short-term rental operating system Futurestay to provide automated guest messaging to AutoResolve noise issues, empowering hosts with a solution to prevent neighbourhood disturbances.

Futurestay’s end-to-end property management platform automates distribution, direct bookings and guest communications. It has now expanded to include instant, automated detection and resolution of excessive noise without any effort or time spent by the host.

It is claimed that, on average, NoiseAware’s automated intervention stops noise events 67 per cent faster than manual intervention, meaning that hosts can gain valuable time back to focus on other facets of their business.

With short-term rental travel rebounding in Summer 2021, already surpassing occupancy levels of 2019 according to AirDNA, many small- to medium-sized hosts and property managers are relying on automated, remote resolutions to resolve issues within their properties while they focus on bookings and guest support. They now have the option to add automated noise resolution to their toolkit.

NoiseAware resolves 95 per cent of noise disturbances remotely with its automated intervention protocol, reducing the risk for property damage and community disruption. NoiseAware’s service is privacy-safe, measuring decibel levels rather than conversations or guest activity.

NoiseAware CEO Andrew Schulz said: “NoiseAware leads the industry with full-service support for enterprise property managers, and our partnership with Futurestay allows us to provide that same standard of service to smaller property managers and even single-property hosts. AutoResolve provides busy hosts with a ‘set it and forget it’ solution to reduce the work and worry of ensuring their property is safeguarded against unruly behaviour.”

Futurestay co-founder and CEO, S. Philip Kennard, said: “With the power of NoiseAware and the automation of Futurestay, hosts can mitigate noise issues and reduce risk even while they’re sleeping. Our partnership brings this industry a step closer to solving all core needs for managers within a single, seamless operating system.”

In April, NoiseAware raised $8 million in Series A funding, in a round led by S3 Ventures and Thayer Ventures to accelerate product innovation and market expansion.

Meanwhile, New Brunswick-based Futurestay secured $2.4 million in a venture round last May, led by BNM Ventures and New York Angels with participation from Newark Venture Partners and Harvard Business School Alumni Angels. That investment took the company’s total funding to $6.5 million.

For a limited time, the companies are offering three free months of service to new customers who wish to try it out with no additional obligation.

In addition, NoiseAware is offering free sensors to all Futurestay customers – more information on signing up for the service can be found at this link.