London: Crave Interactive, a developer of cloud-based digital guest service solutions for hotels, has announced a major investment by Thai telecommunications provider, True Corporation.
Crave is set to make a significant investment into the Asia-Pacific market, and it will do so by leveraging True’s technology, market positioning and partnerships in the region. It also aims to invest further across both the Americas and Europe, where it is already established as an industry-leading developer.
The company will be utilising the investment to double its research and development spend, in order to firm up its position as a leading vendor of in-room tablets with what it claims to be world-class technology and development capabilities.
Crave founder and CEO, Gareth Hughes, said: “We see incredible opportunities in the convergence of voice, entertainment, communication and smart controls to develop solutions that delight guests and help hotels deliver top-class services.”
Crave’s objective is to make paper directories and in-room marketing material obsolete with digital solutions that take the guest experience to new heights and maximise profits for hotels.
The cost of making the switch to digital has until now been high for hotels, thus restricting the sector growth, however the financial capital from True will enable Crave to launch a low-cost, low-risk short term rental model. Crave, meanwhile, believes this will enable more hotels to make the transition successfully to more innovative solutions.
Hughes said: “If hotels are still using paper, it’s time to take a look at what Crave can offer. To date, every hotel client has renewed, so we know that once they have switched to digital guest services with Crave, there is no going back.
“We’re delighted to become part of the True Group and welcome this investment. Aside from the significant technology and relationship synergies, the resultant financial stability will allow large hotel groups to accelerate their deployment of Crave with confidence,” he added.
For more information on the investment, visit the website here.