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[Interview] Booking.com on AI, changing guest expectations and the value of OTAs
Reading Time: < 1 minuteWorldwide: Booking.com’s Carlo Olejniczak speaks to STRz about the future of AI-led travel distribution, guest expectations and how OTAs demonstrate their value to property managers.
Booking.com research links payment choice to booking conversion
Reading Time: 2 minutesUK: Almost two-thirds of accommodation professionals say they have seen guests abandon bookings when their preferred payment method was unavailable, according to new research from Booking.com.