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Why most operators hit a 60–70 per cent automation ceiling in guest messaging
Reading Time: 7 minutesWorldwide: [Sponsored content] AI-powered platform for property managers HelloHostAI discusses discusses why guest messaging automation typically stalls at 60–70 per cent and how newer multi-agent systems are helping operators move closer to 90 per cent by automating routine inbox communications.
MakeMyTrip and Ixigo partner with OpenAI to expand AI-powered travel tools
Reading Time: 2 minutesIndia: India-based online travel agencies MakeMyTrip and Ixigo have announced new collaborations with OpenAI, aiming to accelerate the rollout of artificial intelligence across their platforms.
Marriott announces coming AI integrations for Bonvoy mobile app
Reading Time: < 1 minuteUS: At Marriott’s fourth quarter and full-year 2025 earnings call, CEO Anthony Capuano said that the company was set to leverage AI opportunities due to its scale and relationships.
ChatGPT launches travel apps with Expedia and Booking.com
Reading Time: < 1 minuteUS: OpenAI has launched third-party apps within ChatGPT, starting with travel giants Expedia and Booking.com, allowing users to research and book trips directly through the chatbot. The move follows the launch of OpenAI’s new Apps SDK (software development kit), which enables developers to create integrated experiences within ChatGPT. The feature opens ChatGPT’s 800-million-strong user base […]
Hostaway launches generative AI response tool
Reading Time: 2 minutesFinland: Vacation rental property management software company Hostaway has launched AI Auto Reply, a native generative-AI tool designed to instantly create personalised responses to common inquiries.
Kayak unveils AI-powered tools for travel search
Reading Time: < 1 minuteUS: Travel metasearch engine Kayak has introduced a suite of artificial intelligence-driven features designed to enhance the travel planning experience. Among the innovations is “Kayak PriceCheck,” an image recognition tool that allows users to upload a screenshot of a flight itinerary from any site. The platform then scans hundreds of sites to determine if a […]
Former Airbnb employees launch local discovery app Bigfoot
Reading Time: 2 minutesUS: Bigfoot, a new AI-powered tech startup, created by Airbnb alumni, has launched to transform how we discover new experiences in cities.
Skift STR Summit 2024: HVMB VP Jennifer Hsieh
Reading Time: < 1 minuteUS: Jennifer Hsieh, VP of Homes & Villas by Marriott Bonvoy, speaks to STRz at the 2024 Skift Short Term Rental Summit.
Data and AI: Addressing key questions and tracking their potential
Reading Time: 6 minutesUS: STRz looks at the key questions that were raised and addressed at the 2024 Skift Data & AI Summit and NYU International Hotel Investment Conference in New York City.
PriceLabs unveils AI Insights to simplify pricing decisions
Reading Time: < 1 minuteUS: Dynamic pricing and revenue management solution provider, PriceLabs, has unveiled ‘AI Insights’, its first application of Generative AI designed to transform detailed revenue management data into easy-to-understand text.