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India: India-based online travel agencies MakeMyTrip and Ixigo have announced new collaborations with OpenAI, aiming to accelerate the rollout of artificial intelligence across their platforms.
Ixigo said it is expanding its partnership with OpenAI by using the company’s enterprise APIs to deploy AI tools and coding models. The move is expected to speed up AI integration across its core platform, as well as train ticket service ConfirmTkt and bus booking platform AbhiBus.
The company said the new capabilities will support autonomous agents, AI-assisted workflows, contextual assistants and ongoing research.
Aloke Bajpai, group chief executive at Ixigo, said on X that the company is deploying “agentic AI” internally and for more than half a billion travel consumers, using OpenAI’s enterprise platforms to “reinvent the travel stack”.
MakeMyTrip also announced a new partnership with OpenAI, using its APIs to power trip-planning features within the MMT app. The OTA said the collaboration will help users move from travel inspiration to booking through Myra, its AI assistant.
Rajesh Magow, MakeMyTrip co-founder and group chief executive, said the integration is designed to turn conversational discovery into confirmed bookings.
“When AI is anchored in MakeMyTrip’s proprietary travel data and deeply integrated into the marketplace, it moves beyond inspiration to deliver personalised, bookable outcomes at scale,” he said.
Oliver Jay, managing director of international at OpenAI, said the partnership shifts trip planning away from traditional filtering towards a more conversational experience.
“Advanced AI is not just about enterprises and how they use it internally but how they can also transform consumers’ experience and engagement with the platform,” Jay said.
Highlights:
MakeMyTrip and Ixigo have announced new partnerships with OpenAI to expand AI capabilities across their travel platforms.
Ixigo is using OpenAI’s enterprise APIs to roll out AI tools across its core app, plus train ticket service ConfirmTkt and bus platform AbhiBus.
The company said the upgrade will support autonomous agents, AI-assisted workflows, contextual assistants and ongoing research.
