Guests seeking refunds for COVID-19 cancellations

Reading Time: 2 minutesWorldwide: South by Southwest [SXSW] and Coachella, two large-scale entertainment events in the United States, are among those to have announced delays due to COVID-19. As a result, many guests who have booked for these events are searching for refunds, to mixed results. While Airbnb has modified its cancellation policy to add a new category […]
Rentals United becomes Vrbo Elite Software Partner

Reading Time: < 1 minuteBarcelona: Channel manager Rentals United has announced it has become a Vrbo® Elite Software Partner, the highest designation available for vacation rental software companies that integrate with Vrbo. Vrbo, Expedia Group’s global vacation rental business, is a leading booking platform for vacation homes, cabins and condos with more than two million places to stay around […]
Steamboat Springs and HomeAway tax agreement signed

Reading Time: 1 minuteUS: Vacation rental platform HomeAway and the ski town of Steamboat Springs signed an automatic tax collection agreement. The small town, famous for its vacation rentals, hopes the agreement will make it easy for property owners to start listing on the platform. The agreement confirms that any homeowner advertising their property on HomeAway or its […]
Virtual tour tech growing in vacation rental sites

Reading Time: 2 minutesWorldwide: In a market that is becoming more crowded than ever before, services are looking at the virtual tour as a way to separate their property from others. Though the technology has been in use in the traditional real estate market for a few years, vacation rental companies are only just beginning to use the […]
Oxford Economics releases housing affordability crisis report

Reading Time: 2 minutesUS: Research firm Oxford Economics has released its latest in-depth report highlighting the extent to which short-term rentals are leading to the housing affordability crisis facing American communities. The deep dive analysis covered more than 2,500 counties over a four-year period leading up to 2018 and included model extensions on urban areas and vacation destination […]
Jeff Hurst replaces John Kim as head of Vrbo unit

Reading Time: 2 minutesUS: Jeff Hurst has replaced John Kim as senior vice president and general manager of Expedia Group’s vacation rental unit Vrbo. Other changes in the restructuring of Expedia Group’s senior leadership team include Cyril Ranque taking over the role of president of the company’s Travel Partners Group, and Sarah Gavin becoming vice president of Expedia […]
Internet access a vacation rental priority according to Savills and Vrbo

Reading Time: 2 minutesWorldwide: A recent analysis study by Savills and Vrbo® has revealed that internet access is the most important amenity when deciding on a vacation rental, not just for travellers but also for second home owners thinking about purchasing a second home. For the Savills Second Homes Report, Savills Research surveyed 7,800 property owners who list […]
Expedia Group reports revenue growth decline in Vrbo division

Reading Time: 2 minutesUS: Expedia Group has reported a decline in revenue growth within its vacation rental business, Vrbo, in the third quarter of 2019, leading the way to a lower profit margin for the year. Expedia’s Washington-based short-term rental unit, Bellevue, reported revenue growth of 14 per cent to $467 million in the three months leading up […]
Marriott’s Homes & Villas platform to target loyalty members

Reading Time: 2 minutesWorldwide: Marriott International’s Homes & Villas home-sharing platform will not be rivalling Airbnb and other large supplier players in the global short-term rental industry, it emerged at the VRMA International Conference in New Orleans. Rather than offering out luxury properties listed on its platform to the general public, Marriott will provide its selective range of […]
San Leandro accepting registrations for rental operators

Reading Time: < 1 minuteUS: Officials in San Leandro, northern California, are accepting registrations for short-term rental operators to legalise hosted rentals. The San Leandro City Council recently approved ordinances to regulate short-term rentals in San Leandro by establishing requirements for hosted short-term rentals and banning non-hosted rentals, which are short-term rentals of homes to paid guests when a […]