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France: Frenchospitality, a Paris-based operator of boutique hotels, residences, and hybrid accommodations, has selected property management platform eviivo to streamline operations and improve performance across its expanding portfolio of hotels and apartments in Europe.
The group switched to eviivo to reduce costs and simplify its operations by replacing multiple third-party systems with a single all-in-one property management system. Since implementing eviivo in select properties, Frenchospitality has cut its technology costs by 75%, saving up to €9,000 per property each month. These savings stem from eliminating the need for separate tools like PMS, channel management, CRM, booking engine, and payment processors.
Mathieu Weiss, COO and Co-founder of Frenchospitality, explained, “The ability to consolidate multiple systems into one has been a game-changer for us. Reducing tech costs by 75% significantly improves our profitability. For a 40-room hotel in Paris, these savings can reach €9,000 per month.”
The integration of eviivo’s payment functionality has allowed Frenchospitality to use its preferred payment gateways, leading to further savings. Weiss noted, “With other systems, we were locked into their payment processors, which took a percentage of each transaction. By using eviivo, we save over 1% per transaction by working directly with our own payment gateways.”
In addition to cost savings, Frenchospitality has increased its direct bookings to 35%, well above the global average of around 20%. The group attributes this growth to eviivo’s high-converting booking engine and its WhatsApp integration, which has enhanced guest communication.
“We needed a straightforward system that offered flexibility and easy integration, and eviivo’s features like WhatsApp connectivity and advanced API integration were exactly what we were looking for,” said Weiss.
Michele Fitzpatrick, CEO of eviivo, added, “We are proud to support independent operators like Frenchospitality by offering a solution that reduces costs, improves efficiency, and supports flexible hospitality models. Our platform provides hoteliers with the essential tools for growth, from multi-property channel integrations to enhanced guest communication.”
Frenchospitality operates a growing portfolio of hotels and apartments in Paris, Bordeaux, Toulouse, and other European locations, with plans for further expansion. The group’s diverse portfolio includes properties like the 1.75 Paris hotels, the 4-star aparthotel Montmartre Paris Suite, and high-end apartments in the south of France.
