Canada / UK: All-in-one technology platform Jetstream Hospitality Solutions has engaged with guest screening and automation platform, Autohost, and global digital trust platform SUPERHOG to provide a seamless booking experience with full guest verification and embedded insurance.
Jetstream aims to combine best-in-class marketing expertise and distribution technology with high-quality customer support to deliver guest delight, streamline operations and reduce financial risk.
Autohost and SUPERHOG are partnered to lead trust and safety in the hospitality industry, giving property managers the tools they need to verify bookings and minimise risk in order to scale their business.
The three-way partnership means that they now provide comprehensive guest screening and verification as part of the booking process – resulting in significant operational efficiencies, as well as a seamless booking experience for the guest. Once verified, the guest is backed with US$1 million of host liability and US$1 million of damage protection for their booking.
Without the need for cumbersome damage deposits and credit card holds, the companies claim that it represents a significant step towards a completely touch-free booking experience – with immense benefit to operational profitability, guest satisfaction and asset protection.
Jetstream CEO Emmanuel Lavoie said: “We’re excited to partner with Autohost and SUPERHOG to offer our customers this innovative solution to guest booking. By streamlining the guest verification process, we’re able to provide our property owners and managers with both cost and time efficiencies, as well as greater asset protection, and the assurance that they’re providing their guests a first-rate, seamless experience.
“This capability is a first in the industry and we’re proud to work with Autohost and SUPERHOG to pave the way for further innovation in operational workflows and property technology in the short-term and flexible rental space,” he added.
Sean Blenkhorn, head of growth at Autohost, said: “By combining Autohost’s intelligent guest screening and SUPERHOG’s damage protection into a single offering, we’re making security more accessible and cost-effective for Jetstream customers. It’s partnerships like these that will make the vacation rental industry safer for operators, guests and the broader community.”
SUPERHOG CEO Humphrey Bowles said: “This relationship demonstrates meaningful collaboration to improve vacation rental experiences for property owners, managers and guests. Our mission is to solve the trust and protection gap and we’re excited to be working with Autohost and Jetstream to do just that.”