US: Hospitality management technology firm Canary Technologies has secured $50 million in a Series C funding round.
The round was led by global software investor Insight Partners, who also led the company’s Series B raise, with participation from existing investors F-Prime Capital, Thayer Ventures, Y-Combinator and Commerce Ventures.
It brings Canary’s total fundraising to date to nearly $100 million.
Already providing enterprise grade hospitality artificial intelligence [AI] solutions for the hotel brands such as Wyndham, Marriott, Hilton, Four Seasons, Rosewood and Intercontinental Hotel Group, as well as “thousands” of vacation and short-term rental professionals around the world, the company is looking to continue its growth trajectory and “transform” the hotel and hospitality tech landscape with its end-to-end guest management platform. According to Canary, it is currently deploying “one of the largest rollouts of guest-facing AI tech in hospitality ever”.
Harman Singh Narula, co-founder and CEO of Canary Technologies, said: “AI is transforming the way we live, work, and travel. Canary is at the forefront of delivering enterprise-grade hospitality AI solutions that empower hoteliers to streamline operations, boost efficiency and elevate the guest experience. This funding milestone is a reflection of the team’s hard work and the immense impact that Canary is making for hoteliers, including many of the world’s largest enterprise hotel brands.
“We continue to see significant demand in the market for our products and are excited to extend our partnership with existing investors,” he added.
Canary’s solutions are designed help hotels and short-term rentals eliminate paper processes, boost revenue, increase staff efficiency, improve the guest experience, and reduce chargebacks and payment fraud. Its guest platform includes everything from mobile check-in / check-out to upsells, tablet registration, guest messaging, Canary AI and digital tipping.
Thomas Krane, managing director at Insight Partners, said: “In a year that proved tough on growth and execution in the tech ecosystem, we saw Canary thrive and exceed their ambitious targets, prompting us to double down. We continue to be impressed with Harman, SJ, and the team’s tenacity and ability to deliver hoteliers the best-in-class solutions they need most, and are honored to be a part of the company’s journey.”
SJ Sawhney, president and co-founder of Canary Technologies, said: “Canary remains focused on our mission of helping hoteliers modernise their tech stack to deliver the best guest experiences possible. We are thrilled to utilise the funding to continue building a world-class team focused on innovation while expediting our ambitious roadmap.
“With Canary AI already deployed in some of the world’s largest enterprise hotel brands, we look forward to further enhancing our AI capabilities and broadening its use across the industry,” added Sawhney.
Prior to co-founding Canary Technologies, Narula was previously a member of the global strategy team at Starwood Hotels & Resorts and a management consultant at Bain & Company, while Sawhney led product and technology at Stayful, a booking platform for independent and boutique hotels founded by the former president of Hotels.com.
