iGMS launches support program for hosts

Canada: Vacation rental software solution iGMS has introduced special conditions to support hosts and help them through difficult times, and launched a support program for them to cut their rental software expenses significantly, in light of the Covid-19 outbreak.

Small businesses across the globe, in particular in the short-term rental industry, have been hit extremely hard by the virus outbreak. With travel restrictions imposed across the globe and flights cancelled, the travel industry faces an unprecedented crisis and vacation rental hosts are having to deal with a flood of cancellations and adopt new strategies to keep their business afloat. 

As part of its support program, new users who have registered on or after 27 March 2020 will be able to use their PRO plan free of charge until 31 May 2020. The PRO plan includes the most advanced features that users can take advantage of.

In contrast to the free plan, the PRO plan offers a unified inbox for all your messages from HomeAway/Vrbo and Airbnb, review management feature, multiple account management [five and more] reporting feature, and others. 

New users with five and more properties who are currently using another property management solution will also qualify for a deep onboarding and data migration service at no extra cost. The additional benefit includes transferring message templates, connecting HomeAway/Vrbo and Airbnb accounts and merging properties from these platforms via the iGMS channel manager. 

iGMS CEO and co-founder, Ivan Levchenko, said: “We understand that switching to a new provider can be quite time-consuming for hosts who manage multiple units on different platforms. We want new users to be able to make the most of our advanced features at the drop of a hat right after they have signed up.”

More information about the offer can be found here.  

iGMS says it has not forgotten about its current users and has lent them a helping hand by introducing changes to its pricing policy. To reduce the extra pressure placed on hosts’ budget, the company will not charge its current clients for cancelled reservations in March and April as per the pricing update. 

While hosts might not want to make new investments during the pandemic, the company states that vacation rental software can, in fact, answer many problems.

For example, iGMS seeks to allow hosts to manage their properties remotely, allowing them to put social distancing into full practice. Also, by having tasks automated, hosts will be able to minimise costs.

Without automation, an individual team member can only manage around five properties, but with the help of automation, it says that a single team member can manage about 20 properties, representing an increase in efficiency of more than 200 per cent.

Before the pandemic hit, iGMS announced its plans moving forward for 2020.

In a press release, the company said it wanted to reassure hosts that they are not going to stop and will continue to work on the new updates, while continuously refining its product and user experience. By listening to its customers and staying on top of their needs, iGMS is drawing up more plans for future product updates and enhancements.

For more information about iGMS, visit the company website here.