Vancouver: Operto Guest Technologies, the provider of smart devices and connected technology for the global hotel, vacation and short-term rental industries, has announced the launch of its proprietary Connect operating system.
By cooperating with an operator’s existing PMS, Connect will bring together the guest, manager and ancillary service providers under a single operating system. Operto, which claims to be a global leader of control systems for smart locks and other IoT smart in-room device technologies, says that its latest offering will further enhance guest comfort across the full array of accommodation types, from vacation homes to large hotels, and everything in between.
CEO Steve Davis said: “Operto is a market leader in keyless entry, noise, occupancy and temperature monitoring, amongst other smart, IoT innovation. With Connect, we have built a new operating system for the industry, enhancing communication between guests, managers, and their service teams, while lowering operating costs and increasing in-stay revenue opportunities.
“Connect will fundamentally shift the way the guest interacts with the manager of the property before, during, and after their stay. Our primary focus is to create a seamless technology-driven ecosystem delivering a bespoke guest experience that is second to none,” he added.
Operto executive chairman Darren Huston said: “Connect was created with the needs of the industry front of mind. Operators told us they wanted a new way forward in how technology is applied to their day-to-day operations and Operto Connect, our one-stop operating system to link guests to teams to in-stay technology, is our answer.
“Early results show that this solution will materially lower costs, enhance revenues, and leave guests much more satisfied,” he added.
Operto’s smart technology solutions are currently being used by vacation rentals, serviced apartments, hotels and niche accommodations across North America, Europe, Australia / New Zealand, Asia and Africa.