Quality Cottages unveils new cleaning protocols for rentals

UK: Quality Cottages and their sister business Quality Unearthed have issued owners with a set of new guidelines on hygiene and cleanliness.

The new guidelines are designed to ensure that when the business reopens after lockdown, guests will be able to feel safe within their rental.

Both businesses currently have no-one staying in any of the over 700 properties, apart from a group of key workers. Both Quality brands believed that the downtime gave them an opportunity to re-engage with their owners, to revamp and standardise their cleaning procedures.

Thom James, head of marketing at Quality Cottages and Unearthed said: “The hygiene and cleaning documents that we have sent out to the owners was a very important step for us to take. ‘Quality’ is not just a brand, it’s our name and our ethos, and there is a reason for that.

We have always prided ourselves on making sure owners provide clean, tidy and hygienic stays for each and every guest, but we know that whenever the time comes that our properties all over Wales, the UK and France can re-open, we owe it to our returning and future customers to ensure that these standards are higher than ever.”

With the global pandemic changing the face of the short-term rental business, Quality cottages hopes that their choice will give them an advantage going forward,

The cleaning documents differ slightly from brand to brand, as businesses cover different territories. Though there is no firm date on when short-term rentals will reopen again, the guidelines have already been issued, hoping give owner groups as much time as is possible to absorb and implement the various guidelines.

The UK short-term rental market may return sooner than anticipated, as the culture secretary suggested it may be the first tourist industry to reopen. According to Eviio, the UK saw a 716 per cent spike in vacation rental bookings for the future.